Privacy Policy


At Collectors Clivia, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make use of our services. By using our website or services, you agree to the practices outlined in this policy.


1. Information We Collect


We may collect personal information when you visit our website, create an account, or make a purchase. This information may include:


    • Personal Information: Name, email address, phone number, shipping/billing address, payment details.
    • Usage Data: Information about your interactions with our website, including IP address, browser type, device type, pages viewed, and other technical data.
    • Cookies: We use cookies to enhance user experience and collect analytical data. You can adjust your browser settings to manage or disable cookies.


2. How We Use Your Information


We use your personal information for the following purposes:


    • To process and fulfill your orders.
    • To improve our website and services.
    • To communicate with you regarding your account, orders, or other inquiries.
    • To comply with legal requirements and protect our legal rights.


3. Sharing Your Information


We do not sell, rent, or trade your personal information. However, we may share your information with trusted third-party service providers to assist in delivering our services, such as payment processors or shipping companies. These third parties are obligated to keep your information confidential.


4. Data Security


We use industry-standard security measures to protect your personal information, including encryption and secure servers. While we strive to protect your data, no method of transmission over the Internet or method of electronic storage is completely secure. As such, we cannot guarantee absolute security.


5. Your Rights and Choices


You have the right to:


    • Access and update your personal information.
    • Opt-out of marketing communications by following the unsubscribe link in promotional emails or by contacting us directly.
    • Request that we delete your personal information, subject to certain legal exceptions.
    • Withdraw consent for data processing at any time, where applicable.


To exercise these rights, please contact us via the webform on this website. 


6. Changes to This Privacy Policy


We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.


7. Contact Us


If you have any questions or concerns about this Privacy Policy, please contact us via our 'Contact Us' webform on our website.